Al Safa Sports Club is committed to protecting the privacy of users of its website and mobile application. We are committed to handling personal data in a secure and transparent manner and in accordance with applicable laws and regulations. By using the website or mobile application, you acknowledge that you have read and understood this Privacy Policy and how your personal data may be collected, used, stored, and protected as described below. 1. Information We Collect The Club may collect information necessary to provide and improve its services, including: Full name. Mobile phone number. Email address. Account and login information. Membership and subscription information. Booking and sports activity information. Orders and purchases made through the online store. Payment and transaction information. Sensitive payment card information is processed through authorized electronic payment service providers and is not directly stored by the Club except where legally and technically permitted. Communications, inquiries, and requests submitted by the user. Device information, operating system, browser type, IP address, and other technical information related to the use of the website or application. Usage and interaction information relating to the platform and its services. Any other information voluntarily provided by the user when using the platform. 2. How We Collect Information Information may be collected through: Creating and registering a user account. Updating the user profile. Registering for sports activities and courses. Making bookings. Purchasing products through the online store. Processing payments. Contacting the Club or customer support. Using the website, mobile application, and available services. Necessary technologies, analytics tools, and other technologies used to operate and improve the platform, where permitted by applicable laws. 3. How We Use Personal Data The Club may use collected information to: Create and manage user accounts. Manage memberships and subscriptions. Process bookings and registrations for sports activities and courses. Process online store orders and track their status. Process payments and verify transactions. Send notifications related to bookings, orders, payments, and services. Communicate with users and respond to inquiries and requests. Provide technical support and customer service. Improve the quality of services and the user experience. Manage news, announcements, offers, and other content. Conduct analytics and prepare operational and statistical reports. Protect the platform against unauthorized use, fraud, and unlawful activities. Comply with applicable legal and regulatory requirements. 4. Location Information The application may request access to location information when necessary to provide a location-based service and after obtaining the required permissions from the user. Users can manage location permissions through their device settings. Disabling location access may affect the availability of certain location-based services. 5. Sharing Personal Data The Club does not sell users' personal data. Personal data may be shared, where necessary, with trusted parties that support the provision of services, including: Electronic payment service providers. Technology and hosting service providers. Messaging and notification service providers. Competent authorities where required by law or regulation. Operational service providers supporting the platform, to the extent necessary to provide the requested service. The Club takes appropriate measures to protect the confidentiality of personal data when it is shared. 6. Data Security The Club implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Users are therefore responsible for maintaining the confidentiality of their login credentials and should not share them with others. 7. Data Retention The Club retains personal data for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable laws and regulations. When the data is no longer required, it may be deleted, destroyed, or anonymized in accordance with applicable legal and technical requirements. 8. Cookies and Similar Technologies The website and application may use cookies or similar technologies to operate services, remember certain user preferences, analyze usage, and improve performance. Users may control certain cookie settings through their browser or device settings. Disabling certain cookies may affect the functionality of some platform features. 9. Notifications and Marketing Communications The Club may send users service-related notifications concerning their accounts, bookings, subscriptions, orders, and payments. The Club may also send promotional offers and marketing communications in accordance with the user's available preferences and permissions. Users may disable marketing notifications through their device settings or through the available options within the platform. 10. Third-Party Services The platform may contain links to or integrate with third-party services, such as payment providers and technology services. Information processed through such services may be subject to the privacy policies of the respective third parties. Users are encouraged to review those policies when using third-party services. 11. User Rights Subject to applicable laws and regulations, users may have rights regarding their personal data, including the right to: Request information about the personal data collected and used. Access personal data where legally applicable. Correct inaccurate or outdated personal data. Request deletion of personal data where legally permitted. Object to or restrict certain processing activities where legally available. Withdraw certain previously provided consents, noting that doing so may affect the availability of certain services. Users may contact the Club to exercise their applicable rights through the available procedures. 12. Children's Privacy Services that require account registration or the submission of personal data must be used in accordance with applicable age requirements and laws. Where information relating to a minor is collected through a parent or legal guardian or in accordance with applicable procedures, such information will be handled in accordance with relevant legal requirements. 13. Changes to This Privacy Policy The Club may update this Privacy Policy from time to time to reflect changes in its services, applicable laws, or technical practices. The updated version will be published through the website or application. Continued use of the services after an update is published constitutes acceptance of the updated policy to the extent permitted by applicable law. 14. Contact Us If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact Al Safa Sports Club through the official contact information provided in the application or on the website.