Terms and Conditions for Individuals
Welcome to Al Safa Sports Club. These Terms and Conditions govern your use of the Club's website, mobile application, and services, including sports and recreational activities, courses, bookings, subscriptions, and the online store.
By using the platform, creating an account, or subscribing to any Club service, you agree to comply with these Terms and Conditions and all related policies.
1. Definitions
Club: Al Safa Sports Club.
Platform: The Al Safa Sports Club website and mobile application.
User: Any person who uses the platform or benefits from its services.
Services: Sports and recreational activities, courses, subscriptions, bookings, online store services, and any other services provided by the Club.
Products: Products offered for sale through the online store.
2. Registration and Account
Users must provide accurate, complete, and up-to-date information when creating an account.
Users are responsible for updating their information when changes occur.
Users must keep their login credentials confidential and must not share them with others.
Users are responsible for activities conducted through their accounts unless unauthorized use resulted from the Club's negligence.
The Club may suspend or terminate an account in case of a violation of these Terms or unlawful use of the platform.
3. Use of the Platform
Users agree to use the platform only for lawful purposes and must not:
Use the platform in violation of applicable laws or regulations.
Provide false, inaccurate, or misleading information.
Impersonate another person or use another person's account.
Attempt to gain unauthorized access to the platform, its systems, or other users' accounts.
Use the platform in a manner that disrupts or negatively affects its operation.
Copy or republish Club content without prior authorization.
4. Sports Activities and Courses
Users may browse available activities and courses and review their details before registering.
Schedules, fees, durations, and locations may vary depending on each activity or course.
Registration is subject to availability.
Users must attend at the specified time and location.
The Club may require users to comply with specific requirements or instructions for certain activities.
Users are responsible for ensuring that an activity is suitable for their abilities and requirements before registration.
5. Bookings and Subscriptions
A booking becomes confirmed after completing the required steps and payment, where payment is required for confirmation.
Booking details will be displayed to the user before completing the transaction.
Users are responsible for the information, dates, and services selected during booking.
Booking modification and cancellation are subject to the Club's applicable policies.
Packages or time-limited subscriptions may only be used according to the period and conditions specified at the time of purchase.
6. Online Store
The online store displays available products, prices, and product characteristics based on the information provided by the Club.
Product availability and prices may change from time to time.
Users are responsible for reviewing the product, quantity, and selected options before placing an order.
An order is not considered final until the purchase and payment process has been completed through the approved method.
The Club may update products, prices, or product availability according to operational requirements.
7. Prices and Payments
Applicable prices and fees are displayed before the user completes a booking or purchase.
Users must pay all applicable amounts using the payment methods available on the platform.
Payments may be processed through third-party electronic payment service providers.
Users may be responsible for any additional fees charged by their bank or payment provider, if applicable.
A payment confirmation or notification may be issued after a successful transaction.
If a payment fails, the related booking or order may not be confirmed.
8. Cancellation and Refunds
Cancellation and refund requests for bookings, subscriptions, and orders are subject to the Club's applicable cancellation and refund policies.
Refund conditions may vary depending on the type of service, activity, or product and the time of cancellation.
Certain services or products may not be eligible for cancellation or refund after confirmation, as specified in the applicable terms.
Where a refund is approved, the amount will be returned through the applicable payment method or refund process. Processing times may vary depending on the payment provider.
9. Club Facilities and Conduct
While using the Club's facilities, users must:
Follow the Club's rules and instructions.
Take reasonable care of Club facilities and property.
Respect employees, coaches, members, and visitors.
Follow safety instructions.
Use facilities and equipment only for their intended purposes.
Avoid any behavior that may cause disturbance, harm, or inconvenience to others.
The Club may take appropriate action in response to violations of these requirements.
10. Personal Belongings
Users are responsible for their personal belongings while using the Club's facilities. The Club is not responsible for loss or damage to personal belongings except where liability is imposed by applicable law or directly attributable to the Club.
11. Sports Activities and Safety
Users acknowledge that certain sports activities may involve physical exertion or inherent risks associated with the nature of the activity.
Users must follow the instructions of coaches and Club staff and comply with applicable safety rules. Where required under the procedures applicable to an activity, users should disclose relevant health or physical information.
12. Intellectual Property
All intellectual property rights relating to the platform and its content, including text, images, logos, designs, and software, are owned by the Club or its licensors.
Users may not copy, reproduce, distribute, modify, or otherwise use such content without prior authorization, except as permitted by applicable law.
13. News, Announcements, and Offers
The Club may publish news, announcements, offers, and promotional campaigns through the platform.
Offers are subject to their applicable terms, validity periods, and availability and may be modified or withdrawn in accordance with the announced terms.
14. Notifications and Communications
Users agree to receive service-related notifications concerning their accounts, bookings, subscriptions, orders, and payments.
Users may also receive promotional or marketing communications according to their available preferences and permissions.
15. Account Suspension or Termination
The Club may suspend or terminate a user's account in the event of a material violation of these Terms, misuse of the platform, or violation of applicable laws.
Termination of an account does not affect rights or obligations that arose before the termination date.
16. Limitation of Liability
The Club makes reasonable efforts to maintain the availability of the platform and the accuracy of the information published through it. However, certain services may be affected by circumstances beyond the Club's reasonable control.
To the extent permitted by applicable law, the Club shall not be liable for interruptions or delays caused by circumstances beyond its reasonable control.
17. Changes to These Terms
The Club may update these Terms and Conditions from time to time to reflect changes to its services or applicable legal requirements.
The updated version will be published through the application or website. Continued use of the platform after the updated Terms are published constitutes acceptance of the amended Terms to the extent permitted by applicable law.
18. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the applicable laws and regulations of the Kingdom of Saudi Arabia. The competent courts in the Kingdom of Saudi Arabia shall have jurisdiction over any dispute arising from the use of the platform, unless otherwise required by applicable law.
19. Contact Us
For questions, complaints, or requests relating to these Terms and Conditions, users may contact Al Safa Sports Club through the official contact information provided in the application or on the website.
